Director of Human Resources – Western Applicants, Only

Date Posted: 2024-03-20
Job Title: Director of Human Resources – Western Applicants, Only
Job Location: Kuwait
Skills Required: Labor and Employment Law, Job Satisfaction
Company: American International University, Kuwait
Company Size: 501-1,000 employees

Director of Human Resources (Western Applicants, Only)

Classification: Senior Leadership

Reports to: Vice President for Administration

Job Purpose:

Serve as a senior member of the Division of Administration team; incumbent is responsible for all areas of Human Resources work including but not limited to: faculty/staff recruitment, orientation, and retention; employee records and information systems; employee relations, compensation, and benefits administration; performance management; benefits administration; immigration services; international staff housing; policy development, organizational development, and training; employee related documentation, compliance, and reporting; overseeing vehicle fleet use, drivers, mandoobs (messengers) and university receptionists.


  • Serve as a member of the Vice President for Administration senior staff, participating in discussions, decision-making, and policymaking
  • Provide leadership and administrative support for human resources functions by coordinating, implementing, and evaluating the following programs: employee recruitment including records maintenance and retention, compensation, benefits administration, international employee services, human resources policy development, and organization development
  • Provide employee relations counseling, mediation, and coaching for employees and managers
  • Direct workload and task assignments of all office staff to ensure successful and timely completion of all work
  • Oversee the functioning of the vehicle fleet and drivers; organize fleet usage; maintain all needed records and provide usage data as requested
  • Develop appropriate policies and procedures for effective management and utilization of the human resource information systems database, streamlining processes and identifying best practices as well as ensuring institutional compliance with labor laws and HR requirements
  • Review existing institution and university system policies and guidelines; make recommendations for changes; research and develop new policies, procedures, and processes
  • Stay abreast of labor law issues, interpret and review all regulations and policies related to HR activities and advise executive staff on improvement and revisions
  • Develop strong working relationships with all levels of management, faculty, and staff to promote recruitment and hiring functions, employee evaluations, and general employee satisfaction
  • Coordinate and supervise employment selection processes by assisting in the review of applications as appropriate and serving as a primary resource; facilitate the search committee process
  • Oversee the production of ID cards for employees
  • Work closely with the Director of Finance on the administration of all university compensation programs
  • Manage and administer the university benefit programs
  • Supervise employment and benefits functions and ensure accurate and timely processing; ensure compliance with internal and external regulations
  • Plan, develop, and implement timelines and procedures for job evaluations, performance evaluations, and special employment agreements
  • In collaboration with the Director of Facilities and Maintenance, research, identify, recommend and manage appropriate housing for qualified staff
  • In collaboration with the Vice President for Enrollment & Student Life, oversee the integrity of the student employment program
  • Work collaboratively with the Director for Marketing & Communications on the creation and delivery of messages related to outreach and recruitment of prospective employees and internal information to employees
  • Select, train, lead and evaluate department staff; establish and monitor employee performance objectives; prepare and present employee performance reviews; provide and coordinate staff development
  • Oversee the development and updating of the university employee handbooks; maintain all job descriptions, reviewing and updating regularly
  • Oversee and participate in the development and implementation of the institutional information system, as it relates to personnel operations
  • Develop and maintain policy and procedure manuals related to unit programs and services
  • Manage department budget, including forecasting funds required for staffing, equipment, materials, and supplies, monitor division expenditures
  • Prepare and present studies, reports, and analyses, including systematic effectiveness reviews, as it relates to university staffing
  • Serve on a variety of committee and task forces
  • Represent the Vice President for Administration as required
  • Keep abreast of developments in higher education fields related to assigned functions
  • Other duties as assigned

Reporting Positions:

  • Human Resources Specialist
  • Clerk/ID Specialist
  • University Receptionist
  • Drivers (cars and shuttle bus)
  • Mandoob


  • Must possess skills to be able to explain and demonstrate the essential functions of the position; demonstrated knowledge and experiences within all facets of the Human Resources department
  • Must possess the ability to communicate ideas and information, both oral and written, clearly and effectively at all levels within and outside the University in English; must possess effective presentation skills
  • Ability to negotiate and reach mutual points of understanding among peers and colleagues
  • Demonstrated understanding of University structure, policies, and procedures, particularly as it impacts the recruitment, on-boarding, and retention of faculty and staff
  • Demonstrated knowledge and competence in human resources programming and services
  • Demonstrated competence and experiences in the application, implementation, and delivery of technology in human resources; demonstrated experiences in the usage of social media
  • Demonstrated knowledge of employment laws and regulatory compliance standards
  • Knowledge of benefit and compensation administration, talent acquisition and development, performance management, and organizational learning and development
  • Demonstrable high ethical standards especially as it relates to the implementation of policies and procedures associated with the personal growth and development of employees
  • Ability to meet deadlines and handle multiple complex projects
  • Demonstrated ability to use sound judgment in decision-making, problem-solving, organizational, and time management skills
  • Must be capable of maintaining the confidentiality of work-related information and materials
  • Demonstrated ability to work effectively with a diverse group of peers and campus and community constituents
  • Ability to lead, inspire, supervise and evaluate team members in an effort to meet institution and department goals and objectives
  • Ability to work occasional evenings and weekends

Experience and Education:

  • At least 5 years progressively responsible human resources experiences, in the educational environment required; Master’s degree in human resources management, business, or related field preferred
  • In-depth knowledge of Kuwait Labor Law regulations related to human resources; comparable knowledge of higher education a plus
  • Ability to read, write and speak English required; additional Arabic language skills strongly preferred
  • Demonstrated skills in organizational development, recruitment (both direct and program management), management, coaching, policy development, contract negotiation, and legal research and compliance, with benefit design and negotiation and payroll expertise
  • Demonstrated expertise in advising and consulting with every employee level including senior administration, with an appropriate balance between employee and management perspective
  • Demonstrated ability to improve processes through enhanced use of technology
  • Experience in the management, and oversight of departmental budget
  • Experience with research, analysis, and use of data in higher education and/or human resources

About American International University:

AIU is a new institution of higher education in Kuwait with the first student cohort admitted in fall 2019. It is a private, co-educational institution offering undergraduate degrees based on the American model of higher education. Through its educational programs, the University serves the intellectual, cultural, and personal growth of all members of its community. AIU’s offers degree programs in Engineering, Architecture, and Design, and Business Administration where the language of instruction is English.

For more information about AIU visit:

How to apply:

To apply for this position, please submit your resume, cover letter, and one photo to the below email address:

Click Here to Apply

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