| Date Posted: 2024-01-29 Job Title: Global Mobility Specialist, EMEA Job Location: EMEA Skills Required: Communication, Customer Satisfaction Company: Deel Company Size: 1,001-5,000 employees |
 |
Who We Are Is What We Do.
Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily.
The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products for customers.
Companies should be able to hire the best talent anywhere in the world, so we are building the best platform to make that a reality. Our market-leading technology, expertise, and global team are crucial to the platform’s success. We deliver the best products and features in our space, enabling millions of jobs worldwide and connecting the global workforce with the best companies and opportunities.
Why should you be part of our success story?
A 30-mile hiring radius should no longer dictate how companies hire because exceptional talent lives everywhere. Deel sees a world without hiring borders and endless talent that pairs perfect candidates with great companies.
We offer global teams all the tools they need to hire, onboard, manage, pay, and scale at full speed. We aim to foster a diverse global economy by building a generational platform that seamlessly connects companies with talent worldwide.
After our successful Series D in 2021, we raised another $50M in 2023, doubling our valuation to $12B. There’s never been a more exciting time to join Deel — the international payroll and compliance market leader.
At Deel, the global mobility function includes extensive opportunities and we need motivated team members to rise up to the challenge!
The Mobility Specialist is responsible for supporting the Global Mobility Strategy & Business Development initiatives inside Deel to enable a myriad of matters related to mobility.
The ideal candidate should have a proven track record of subject matter expertise on immigration-related topics and successful collaboration with stakeholders within their respective regions.
This role will report to the Global Mobility Senior Manager of the Mobility Strategy & Business Development team.
How We Work
Deel is a highly agile work-environment and you will add to the culture if:
- You thrive in dynamic, fast-paced, results-oriented teams
- You are hungry and enjoy being constantly challenged to learn and do more
- You embrace teamwork, ask questions and like to question the status quo
- You act as an owner and are capable to complete tasks in dynamic environments
- You communicate clearly and effectively to colleagues from different business areas
- You learn quickly and easily adapt to changing situations and priorities
Key Responsibilities
- Liaise with government officials as needed as well as maintain a forward-looking solutions mindset and approach
- Manage vendor relationships
- Responsible for building and updating the knowledge base for new countries and products as well as training the stakeholders
- Mentoring junior members on processes, system and tools
- Engage with main internal stakeholders Marketing, Sales, and Product to feedback and identify opportunities to improve client experience as well as alignment for the launch of new countries and products
- Be the immigration expert in laws and compliance for local mobility requirements
- Manage clients by driving the solution and guiding the stakeholders towards defined business outcomes as well as client satisfaction
- Acting as an owner for cross team collaboration by driving actions as well as offering insights
- Deal directly with clients on escalations, complex matters, and high-priority cases in a timely, positive, and proactive manner
- Manage cases on a routine basis and ensure excellent at customer service
- Enable customer centric immigration improvements
- Coordinate cross-team strategic projects around compliance, enablement, relationship management
- Lead build out of government relations program and premium/recognized sponsor applications/programs
- Strategic account support for special projects and/or clients
- Support team with expansion to new countries/services/opportunities as well as drive pilots in new markets
- Drive special projects related to cross-team efforts
- Partner closely with leadership to map, identify and implement key metrics as well and support the team with their revenue targets reporting supporting the success of the programs
Requirements
- 5+ years of experience working as paralegal and/or global mobility specialist focused on immigration managing high volumes of casework
- Experience working in a Consultant/Specialist/Analyst role
- Experience with serving clients directly
- Experience with project management for mobility/immigration programs
- Start-up experience and mindset
- Zero to one skills
- Full working knowledge of EMEA immigration in two or more locations
- Ability to interpret, translate, and communicate complex immigration concepts, processes, and policies to various stakeholders
- Ability to recognize the most important priority and find solutions under pressure
- Excellent verbal and written English communication skills (fluency in any other language is a plus)
Total Rewards
Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.
Some things you’ll enjoy
- Provided computer equipment tailored to your role
- Stock grant opportunities dependent on your role, employment status and location
- Additional perks and benefits based on your employment status and country
- The flexibility of remote work, including WeWork access where available
At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.
Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page.