Training Officer

Date Posted: 2024-04-14
Job Title: Training Officer
Job Location: Ardhiya, Farwaniya, Kuwait
Skills Required: Training Delivery, Training Program Development
Company: ENTREPRENEUR RESTAURANT MANAGEMENT COMPANY
Company Size: 201-500 employees

Job Title: Training Officer

Department: Human Resources

Reports To: HR Manager

Location: ERMC

Job Summary:

As a Training Officer at ERMC, you will play a key role in developing and implementing training programs to enhance employee skills, knowledge, and performance. Reporting to the HR Manager, you will collaborate with department heads to identify training needs, design relevant programs, and facilitate learning sessions.

Responsibilities:

Training Needs Assessment:

  • Collaborate with department heads to assess training needs across the organization.
  • Identify gaps in employee skills and knowledge through surveys, feedback, and performance evaluations.
  • Analyze training needs and develop strategies to address them effectively.

Training Program Development:

  • Design and develop training programs, modules, and materials based on identified needs.
  • Incorporate interactive learning methods, such as workshops, simulations, and e-learning platforms, to enhance training effectiveness.
  • Ensure training content aligns with company policies, procedures, and industry standards.

Training Delivery and Facilitation:

  • Facilitate training sessions, workshops, and seminars for employees at all levels.
  • Utilize various instructional techniques to engage participants and promote active learning.
  • Monitor training progress and evaluate effectiveness through feedback and assessment tools.

Training Coordination and Administration:

  • Coordinate training logistics, including scheduling, venue arrangement, and resource allocation.
  • Maintain training records, attendance, and feedback for documentation and analysis.
  • Collaborate with external training providers, if necessary, to supplement internal training programs.

Performance Evaluation and Improvement:

  • Conduct post-training evaluations to assess the impact of training on employee performance.
  • Analyze training outcomes and identify areas for improvement or modification.
  • Recommend adjustments to training programs based on feedback and evaluation results.

Compliance and Reporting:

  • Ensure training programs comply with regulatory requirements and industry standards.
  • Prepare and present training reports, including attendance, completion rates, and effectiveness metrics, to the HR Manager and department heads.

Qualifications:

  • Bachelor’s degree in Human Resources, Training & Development, Education, or a related field.
  • Proven experience (2-3 years) in training program development and delivery.
  • Strong knowledge of instructional design principles, adult learning theories, and training methodologies.
  • Excellent communication, presentation, and facilitation skills.
  • Proficiency in training software, learning management systems (LMS), and multimedia tools.
  • Ability to collaborate effectively with cross-functional teams and adapt to diverse learning needs.
  • Certification in training and development (e.g., CPTD, CPLP) is a plus.

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